To remove a Jazz caller tune, you can follow these straightforward steps. Jazz has a service called Jazz Caller Tunes, which allows its clients to set tunes or songs as the sound that their callers hear rather than the typical ringing noise. How to remove jazz caller tune when you no longer want it:
1: Using USSD Code
- Dial the USSD Code: Dial the code *230*001#.
- Send the Request: Press the call button to send the request. This code directly deactivates the caller tune service on your Jazz number.
2: SMS Method
- Compose an SMS: Type ‘UNSUB’ in a new message.
- Send the SMS: Send this message to 230. This SMS will unsubscribe you from the Jazz Caller Tunes service.
3: Using Jazz World App
- Get the App: If you haven’t already, download Jazz World on the Google Play Store.
- Go to Services: Log in to your account and click on ‘Services’ in the bottom bar menu.
- Switch Off Caller Tune: Choose “Caller Tunes,” then select Switch off.
4: Call Customer Service
- Call Support: Dial 111 from your Jazz number to reach customer support.
- Request Deactivation: Speak with a customer service representative and request the deactivation of your caller tune service. They may ask for verification details to process your request.
Things to Keep in Mind
- Charges May Apply: If you turn off your caller tune, you may be charged. The amount depends on the service plan and how long the tune has been active.
- Confirmation: Jazz will send you a confirmation text once they have deactivated it. If you do not receive this, or if the caller tune is not deactivated, follow up with customer support.
By following these methods, you can easily remove your Jazz caller tune. If you encounter any issues, Jazz customer service is helpful and can guide you through the process.
